What is EXEL BPO

Exel BPO the local arm of EXEL SOLUTIONS LTD. (UK). Exel BPO is located in the heart of Colombo, the capital of Sri Lanka. We adapt our outsourcing services to cater the specific needs of your business and assist in you in achieving your business goals. Exel BPO’s business methodologies enables you to focus on your core competencies, while reducing your risk through secure and reliable processes, thus enabling new levels of a successful business. Our end-to-end Business Process Outsourcing (BPO) solutions are designed to allow our clients have the option of using any combination of our services, or the complete package to cater their individual needs.

Understanding the client’s business requirements….

Understanding the client’s business requirements and delivering with the best cutting-edge service wrapped with the latest cloud-based server centric IT platforms, Skills that are unmatched to get your work done professionally with an unthinkable insight through the guided management

A Practical approach to service

Understanding the client’s business requirements and delivering with the best cutting-edge service wrapped with the latest cloud-based server centric IT platforms, Skills that are unmatched to get your work done professionally with an unthinkable insight through the guided management leads our march in the ever-evolving Business Process Outsourcing business.

EXEL BPO with its very own style of delivery beyond par is one of the very few organizations that allows its clients to extend their operations to a cost effective yet professionally efficient team of staff from the island nation of Sri Lanka. Currently servicing clients from the industries of accounting practices and audit firms it recently has also extended its arm to industry parallels such as the hospitality, healthcare and service delivery.

We want to help in making the world a better place, one problem solved at a time – all powered by solutions tailored to streamline operations, drive innovation, delight customers, and build brand recognition. At the end of the day, we only have one job – and that’s to help businesses deliver better to their customers.

 

Stakeholder Centric Approach

We align our staff, operations and delivery network according to our customers’ business. With our stakeholder-focused style, we create a well-defined ecology that initiatives clients ‘internal business strategies by managing overall operations cycles, customer interaction and financial processes, enabling sales, and, fundamentally, a multitude of efficiencies and effectiveness, ensuring a significant impact on our clients’ income and outcomes.

Tech-enabled Outsourcing

EXEL BPO understands the business practicality of the UK and European cultures and have heavily invested to latest high-tech server-based IT platforms that is centered around the General Data Protection Regulations (GDPR) policies in the respective regions where the client does not need to be weary on its data privacy and protection.